Support

Contact

Write to info@global-solutions-systems.com. Please include your device, iOS version and app version (Settings, at the bottom).

Why do I need my own AI key?

Avantido has no server of its own. For AI analysis you talk directly to the provider of your choice, using your own account. Your data stays out of our hands and you only pay for what you actually use. You can get a key from Google AI Studio, OpenAI or Anthropic. It is stored in the iOS Keychain. Google offers a free tier that is enough to get started.

What does Avantido Pro cost, and is it a subscription?

Pro is a one-time purchase, not a subscription. It unlocks voice capture, photo capture and AI analysis. Text tasks, lists, categories, reminders, calendar export, iCloud sync, the widget and Siri stay free forever. Your AI provider's costs are not included.

I bought Pro but it is missing on my new device

Open the purchase screen in the app and tap „Restore purchases“. Make sure you are signed in with the same Apple ID you used for the purchase.

My tasks do not sync between devices

Check that both devices are signed in to iCloud with the same Apple ID and that iCloud Drive is enabled (Settings, Apple ID, iCloud). Syncing runs in the background and may take a moment on a poor connection.

Can I pass tasks on to someone else?

Yes. A task can be shared as a file; anyone with Avantido installed can open and import it.

How do I delete my data?

Delete individual tasks and categories in the app. Deleting the app removes the local data; iCloud data is managed in iOS Settings under iCloud. You can remove the AI key in the app's settings.

Reporting a bug

Describe as precisely as you can what you did and what happened. Device, iOS version, app version and, if possible, a screenshot all help. We usually reply within a few working days.